Please read the information below that may
assist you with your enquiry.
Should you still need assistance, please contact us by clicking on Contact Us
: Login with your email address and password via
the login at the top of this page.
There is a light grey box at the top right of your
phone screen, tap on it and a navigation menu will drop down.
Tap on Login/My Account and login with your email address and password.
Tap on the home button at the bottom of screen once you are logged in.
Q. I am having trouble logging in.
A. 1) Check that your password is correct. If you have forgotten your
password, enter your email address in the login and click/tap on "Forgot My
Password". Your password will then be emailed to you within a minute or
two. Please check your junk mail if you do not receive it in your inbox.
Note: The password will be emailed to the email address that you are
A. 2) Your firewall security settings may be set to high which may be
stopping the login.
Ensure that your cookies are enabled, and your firewall settings are
Q. How do I enable Cookies
A. To place orders within the website (due to the security features) you
must have cookies enabled on your internet browser.
In case you are not sure how to enable cookies, please see information
Cookies set up:
Cookies must be enabled on your Internet browser before you: Log-in,
access offers, order Gift Cards or Tickets.
Enabling cookies on your Browser:
~Internet Explorer. Version 7 and above
Go to Tools > Internet Options > Privacy
Move the settings slider to Medium or Accept All Cookies, click OK.
Go to Tools > Options > Privacy
Tick "Accept Cookies" from sites.
Choose Preferences from the Safari menu and click Security
Click "Always" or "Only from sites I visit".
Please note: Before you adjust your settings, you should take note of
these settings prior to the change and change them back if you wish when
you are done.
Woolworths group retailers are emailed to your registered email address
instantly (within 10 minutes of purchase).
Please check your Junk Mail if you do not see your order in your
(Digital eGift cards are emailed to your
registered email address)
All other eGift cards are emailed to your registered email address within
24 hrs (M-F) from when we see payment that shows in our bank account
Lost/stolen/misplaced Gift Cards:
for an authenticated credit card or debit card and EFT payment. A
maximum order limit of $1,000 applies. 5 cards maximum per order. For
security reasons, e-gift cards will only be emailed to the registered
email address. A fair use policy of a maximum combined order value of
$3,000 per month applies ($1,000 per 10 days) Personal orders only
accepted. For EFT, our payment details are emailed to you when you
complete the order. You can then complete the payment into our bank
account as per details emailed to you. Please check your Junk Mail if you
do not see your order in your Inbox.
Gift cards (standard and eGift cards) have a cash value and should be
treated as such: Once dispatched, Gift cards are your responsibility, and
cannot be replaced or cancelled if lost in transit or lost by you. As per
retailer's terms and conditions, you accept that if cards are lost or
stolen we cannot refund any amount to you or replace cards that have funds
Payment by Credit Card or EFT
WE NEVER REQUEST YOUR BANK ACCOUNT DETAILS.
If you choose to pay via EFT, you must include the "order number" that you
receive when you complete your order.
The order number must be placed on your payment reference by you or your
bank when you are completing the EFT payment.
A reference such as "Coles card order", or "card order" is not acceptable
as we have a huge number of orders for the same cards.
(If you do not place the order number and/or your name as the payment
reference when you pay by EFT, we have no way to identify that the payment
is yours!) If you pay via EFT after 4pm Friday or on the weekend, we may
not see the payment in our system until the following Tuesday!
When I Search and select a Location, benefits in other
Locations are included in the results.
If you select a Location - you must select the Region
for that Location to remove other Locations from your search query.
International search must also select the Region in the same way.
Can I access the benefits within this site?
Benefits and Rewards offers within this website are
ONLY available to members/employees/customers from an organisation that
Where To Enjoy is the benefits and rewards partner and they have provided
you with access to Where To Enjoy benefits and rewards. Offers are NOT
available to the general public.
You then can access all of the offers within this website. The majority of
offers can be purchased directly via this website or by calling the phone
number provided by the business that is providing the benefit. There are a
few offers that may require you to show your phone
so that they can see the digital benefits card built into this website My
Card or your organization may have issued you with their plastic card) that
shows the Where To Enjoy® logo. The conditions of each offer will
provide details on how you redeem the offer.
How do I return to the previous page when I have
completed my search?
This site works similar to "real estate sites" where
you need to click on the "back arrow" button at the top left hand corner of
your internet browser.
Benefits are exclusive and cannot be used with any other discount or offer
and cannot be used in conjunction or combining with any other discount
Please read carefully before use.
Not Valid with any other offers
All offers cannot be used in conjunction with any other type of discount
or special offer.
Valid Seven Days/All Times
Offers can be used at all times within the normal hours of service unless
otherwise specified. Dining, Informal Dining/Takeaway Offers can be used at
all times within the normal hours of service except for the stated Festive
Days and Public Holidays on the following days; NewYears Eve/Day, Anzac
Day, Queen's Birthday, Australia Day, Easter, Christmas Eve/Day,Mothers
Day, Fathers Day, St. Valentine's Day, Boxing Day, Labour Day.
Please read carefully each offer for their own conditions.